Water Services Supervisor Operations

Administrative Duties Actively supports and upholds the City’s stated mission and values.
Under supervision of the assigned section manager, employees of this classification are expected to perform supervisory and technical work associated with day-to-day program operations.
ADMINISTRATIVE DUTIES Supervisory: This job has partial responsibility for supervision (assists with and/or makes recommendations for hiring, directing, scheduling, transferring, promoting, rewarding, disciplining, and terminating other employees.
) Budgetary: This job has partial responsibility for budgeting at the program level (forecasting, preparing, entering & implementing budget.
) Strategic Planning: This job has partial responsibility for strategic planning at the program level (assists with developing, implementing, and managing long and short-term goals).
Policies/Procedures: This job has partial responsibility for policies and procedures at the program level (assists with developing, implementing, and interpreting).
Compliance: This job has partial responsibility at the program level (follows, assists in ensuring compliance with, and may enforce Federal, State, and Local laws, rules, and regulations as well as City policies and procedures.
) This job carries out day-to-day activities in accordance with Council’s adopted priorities and direction.
Reporting: This job has partial responsibility for reporting to Federal/State/Local agencies at the section level (ensures reporting requirements are met, trains others on reporting requirements and methods, and addresses discrepancies in reporting).
Examples of the Work Performed EXAMPLES OF THE WORK PERFORMED (ILLUSTRATIVE ONLY) Duties range from routine/less difficult to more complex (requiring the incumbent to take initiative, make judgment calls, and make decisions for the functions/processes for which they are accountable.
) Provides excellent customer service to both internal and external customers.
Elements of the job may require availability to respond to after-hours emergencies.
May supervise Water Services Operators (WSO) training in specialty area and provide mentoring and training to ensure cross training occurs.
Schedules training, monitors training for quality, and coordinates other on-going training, including safety training and safety enforcement.
May complete performance evaluations for employees who have worked in specialty area.
Assists with or conducts interviews and makes recommendations during the hiring process.
Researches, estimates, and purchases/requisitions equipment and materials.
Puts equipment into service and takes equipment out of service in area of specialty.
May review proposals and provides guidance and assistance to outside suppliers, engineers, contractors, and inspectors.
Provides input on equipment needs to repair or up-grade facilities.
Responsible for necessary documents, SOP’s, data entries and reports to properly record the service activities for area of specialty.
Responsible for updating and maintaining emergency and security plans.
Performs administrative duties including payroll, up-date manuals, records retention, meetings, training, etc.
Provides determination of best work practices concerning requests for equipment, tools, chemicals and PPE needed to maintain a safe and operational facility.
Directs staff in installation and start-up operations.
Responsible for all scheduled and unscheduled work, including planning, assigning, purchasing, and supervising, exercising initiative and independent judgment in carrying out the work or meeting unusual problems.
Responsible for employee safety and safe operation of all equipment.
Other duties as assigned.
Operations Makes recommendations to the plant staff, managers and the public on submittals, plans and proposals.
Provides input and assistance for the repair or replacement of up-grade of plant equipment.
Develops justifications for replacement of plant equipment.
Schedules required service to keep plant equipment maintained.
Maintains awareness of the day-to-day coordination with the different disciplines at Water Services treatment plants.
Provides determination of best work practices concerning requests for equipment, tools, chemicals and Personal Protective Equipment (PPE) needed to maintain a safe and operational facility.
Provides advanced level maintenance work and participates in the placement of new equipment.
Directs staff in installation and start-up operations.
Evaluates the need for repair, replacement of up-grade of plant equipment and provides required assistance.
Provides determination of best work practices concerning requests for equipment, tools, chemicals and PPE needed to maintain a safe and operational facility.
Evaluates facility performance for regulatory compliance.
Performs daily operations tasks, minor maintenance repairs and minor laboratory duties.
Qualifications MINIMUM REQUIREMENTS Operations AA, AS or equivalent education or experience 4 years of experience in the water/wastewater field including budgeting, safety, policies and procedures.
Grade 3 Water Treatment Operator Certification and the ability to obtain a Grade 4 Water Treatment Operator Certification within 1 year for the area of responsibility.
Or any combination of education, experience, and training equivalent to the above Minimum Requirements.
DESIRED EXPERIENCE AND TRAINING Operations BA, BS or equivalent education or experience in chemistry, biology, math or geology 7 years of experience in the Water / Wastewater field including budgeting, safety, policies and procedures.
Grade 4 Wastewater Treatment Operator Certification and Grade 2 Wastewater Collections System Operator Certification or Grade 4 Water Treatment Operator Certification and Grade 2 Water Distribution System Operator Certification depending on the area of responsibility.
OTHER REQUIREMENTS Must possess, or obtain upon employment, a valid Arizona driver's license.
Regular attendance is an essential function of this job to ensure continuity.
Must have the ability to be contacted and to respond in a timely manner and be willing and able to perform emergency work on an evening or weekend basis.
Operations and Maintenance positions are subject to a Mandatory Respirator Program which includes passing a respirator physical exam within 6 months of hire.
Employees may be designated a take home City vehicle.
Employees who are designated to take home a City vehicle per the Vehicle Take Home Administrative Policy must live within the prescribed area.
The defined as a 12-mile radius from City Hall or 35 miles eastbound, westbound, and southbound from the I-17 and I-40 exchanges, or 10 miles from City Hall along Highway 180 North with a five-mile-wide corridor (2 ½ miles on each side).
Supplemental Information REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (ILLUSTRATIVE ONLY) Language Skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to communicate clearly both verbally and in writing.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Working knowledge of the principles, practices, materials, and equipment used in water treatment and distribution.
Mechanical aptitude and skill in the use of tools.
Demonstrated ability to keep neat and accurate records and to read meters and charts.
Aptitude and ability in manipulating math formulas and draw logical conclusions.
Advanced knowledge of mechanical, electrical, and hydraulic principles and ability to work from drawings and specifications.
The theory and practical applications of construction and maintenance trades and related equipment.
Principles, methods, materials and tools used in the electrical trade; the hazards and precautionary methods; the theory and practical applications of industrial and solid state electronic control systems; the functions and mechanics of electrical motors, centrifugal and deep well turbine pumps, pressure reducing valves and water transmission systems.
Systems analysis, development, planning, and documentation of methods and standards.
Project management and organization.
Complete required OSHA/Safety Training as required.
Manage and provide assistance to employees who troubleshoot and resolve routine electronic, electrical, HVAC and pump maintenance problems.
Working knowledge of applicable Federal (E.
P.
A), State (ADEQ, ADWR, ADHS), and local laws/regulations related to water treatment and distribution.
Working knowledge of the hazards and applicable safety rules and precautions of water treatment and distribution.
Participate in 24x7 on call support as required for maintenance of systems in Water Production.
Perform other duties as assigned.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit, use hands or fingers to handle or feel, talk or hear, walk, stand, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 50 pounds.
The vision requirements for this position include: corrected to 20/20.
Working conditions include: Wet or humid, work near moving machinery, work in precarious places near fumes or airborne particles and toxic or caustic chemicals, and outdoor weather conditions.
The noise level in the work environment is usually moderate.