Security Service Technician 3

Here at The Tri-M Group, LLC we are an employee owned company placing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities.
We’ve built a reputation for delivering quality and professional commercial electrical services with safety as a top priority.
In addition, we place a strong emphasis on our employees, and it starts with hiring the best and brightest talent in the industry! Check out Tri-M’s comprehensive benefit list below the job description! Summar Description Provides independent field service on surveillance and card access systems.
Assists with the installation of new system additions and turnkey systems for Security Service.
Duties and Responsibilities Essential Functions: Complies with and ensures compliance with all Tri-M safety policies and procedures.
Complies with and ensures compliance with all Tri-M employment policies and procedures including standards of conduct and appearance to reflect positively on the Company.
Performs field preventive maintenance on surveillance and card access systems.
Provides field hardware support on electronic controllers and other controlled devices.
Provides 24-hour hardware and software customer service support as needed.
Provides on-the-job training for Service Technician 1 and 2 positions and provides support to them as needed.
Conducts field testing of defective components.
Performs system start-up and troubleshooting of new and existing systems.
Maintains good housekeeping in the service shop.
Performs quarterly inventory of in-house and truck stock.
Completes necessary PM, work ticket, material list, credits and requisition paperwork to support field work.
Communicates with equipment representatives as needed to solve problems.
Provides limited front-end software assistance to customers.
Job Qualifications Education & Skills: High school diploma or equivalent; post high school education in related field desirable as well as 3-4 years hands-on experience.
Easily interprets electrical, mechanical and control drawings, specifications and schematics.
Ability to organize and administer multiple tasks with good attention to detail.
In-depth knowledge of electrical trade and applicable electrical codes as they apply to electrical and security related work.
Must be confident, decisive and self-motivated.
Strong trouble-shooting skills and the ability to work unsupervised as needed.
Strong customer service skills.
Ability to work a frequently changing schedule to meet customer demands.
Physical Requirements: Working a minimum of 40 hours/week, scheduled in 8 to 10-hour shifts Standing and climbing 4 to 6 hours/day Kneeling, lifting, reaching above shoulders, and bending 4 to 5 hours/day Twisting (180° ) and walking 2 to 3 hours/day Squatting and sitting 1 to 2 hours/day Lifting weights of 0 to 75 lbs.
at the following frequencies: continuous lifting of 10 to 35 lbs.
; frequent lifting of 35 to 50 lbs.
; occasional lifting of 50 to 75 lbs.
; sizes & shapes of objects vary from concrete blocks to cylinders to 10’ lengths of metallic conduit and 20' lengths of PVC conduit; average carry requirements, 60 lbs.
for 40' Ability to lift from floor to above shoulder Repetitive use of hands includes: continuous grasping up to 50 lbs.
; frequent pushing and pulling of 50 to 75 lbs.
; and fine motor coordination for receptacle installation and wire terminations Repetitive use of feet is required for operating heavy equipment, conduit benders and vertical climbing Vision adequate for blueprint reading and color coding for wire identification Balance adequate for continuous climbing of ladders, scaffolds, and lifts Environmental factors include working in: temperature extremes of 0° F to 100° F; up to 8 hours inside or outside; atmospheric exposure to dust, gases, fumes, and odors within the Permissible Exposure Limits (PEL).
Special hazards include exposure to mechanical, electrical, chemical, and potentially explosive hazards Personal protective equipment includes use of hard hat, safety glasses, protected-toe boots, and appropriate gloves for the task.
Equipment on an "as needed" basis may include fall protection, dust mask, respirator, hearing protection, arc flash protective gear, and dielectrically insulated gloves and/or sleeves Here at The Tri-M Group, LLC we offer: Fair and competitive pay Comprehensive Medical, Prescription, Vision and Dental Insurance HRA Spending Account Employer-paid Life and AD&D Insurance Seven Paid Holidays Vacation/Sick/ Personal Leave 401k Retirement Program with Company Match Employee Assistance Program And much more! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Notice to third parties: Please note that The Tri-M Group does not accept unsolicited resumes from recruiters or employment agencies.
In the absence of a signed Recruitment Fee Agreement, The Tri-M Group, LLC will not consider or agree to payment of any referral compensation or recruiter fee.
In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, The Tri-M Group, LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of The Tri-M Group, LLC.