Job Description Form
*Brand/Department: *maurices
*Work Location: *Field
*Associate Name: * *Associate ID: *
*Job Title: *Part Time Assistant Manager *Job Code: *STOASP
*Supervises *Stylists,
*Reports to Position: *Store Leader
*Position(s): *Sales Support
*Type of position: *Compensation Use Only:
Full-time *Pay Grade * \_\_\_\_\_\_\_\_
Part-time *FLSA Status * Exempt Nonexempt
Regular *Benefit Level *\_\_\_\_\_\_\_\_\_\_\_ *Manager Level \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_*
Intern/ Temporary
*G* *ENERAL DESCRIPTIO* *N *
Responsible for being a service leader in the store by leading store team members to deliver a consistent brand experience and provide excellent service to a ll customers.
Contributes to the achievement of stores sales goals, visual brand expectations and execution of store operations.
Responsible for overseeing the store and staff in the absence of maurices full-time management.
*PERFORMANCE REQUIREMENTS *
*Key Responsibilities: *
* Ensures the successful execution of our customer service philosophy by: o Practicing our Customer First Culture:
▪ Building an Authentic Connection: Connect with every Liv in a genuine way and delivering a welcoming first moment.
▪ Create an Amazing Experience through asking open ended questions, making relevant recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit card.
▪ Become an Expert Stylist: Communicate your style expertise and build credibility with Liv.
o Building sales through a commitment to our Customer First Experience.
Consistently deliver, coach, and develop the behaviors of Observe, Connect, Suggest & Sell.
o Promoting an Omni Channel experience for Liv by utilizing loyalty programs, promoting maurices.
com and using technology as a selling resource.
o Leading by example and consistently demonstrating a customer first philosophy.
* Contributes positively to store results through: o Our Customer First Survey o Personal and team recognition through “Love Notes” from Liv o Store Sales Results
* Contributes to the team experience by: o Reacting quickly and communicating with team members regarding customer and store activity needs o Being inclusive, positive, and treating all team members with respect o Engaging team members
April 2022
o Being receptive to feedback from others and making timely changes
* Leads and contributes to the brand experience by: o Setting daily goals, determining, and assigning tasks, and motivating the team o Ensuring work is accomplished on time, thoroughly, and according to company standards o Supporting the development of the team by coaching and providing timely open, honest, and direct feedback o Recognizing and celebrating associate service interactions and recognizes “Love Notes” delivered through our Customer First Survey o Demonstrating a commitment to ongoing learning through participation in LEAD and field training programs o Exercising good judgment and demonstrating professionalism o Efficiently and accurately implementing *maurices *Operating Procedures.
o Understanding and executing all visual brand expectations.
o Representing the company’s current fashion.
* Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.
* Adheres to and enforces all company policies, procedures, safety practices and loss prevention procedures.
*WORK EXPERIENCE AND EDUCATION REQUIREMENTS *
* High School Degree or GED preferred.
* Customer service experience preferred.
Unique/Physical Requirements
* Work varied hours/days as business dictates
* Able to reach, push, pull, stand, squat and bend for up to 8 hours or longer as necessary.
* Able to operate and use all equipment necessary to run the store
* Able to operate computerized register system
* Able to move or handle merchandise throughout the store weighing up to 50 pounds
April 2022
Job Type: Part-time
Pay: $16.
00 - $17.
30 per hour
Benefits:
* Flexible schedule
Experience level:
* 2 years
Shift:
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Rotating weekends
Work Location: In person